Terms & Conditions
These clauses set out the terms and conditions on which you make use of the www.thecraftywaves.com website (the “Website”). Please read these terms and conditions carefully (and the documents / website sections referred to in them) and check them periodically since they may change from time to time. By accessing this Website and/or placing an order you confirm that you have read, understood and agree to these terms and conditions in their entirety.
Privacy Policy
Please review our Privacy Policy, which also governs your visit to www.thecraftywaves.com, to fully understand our practices.
Ordering From Us
You can order from the Website by ordering through our online checkout process. Once we have received your order we will send you an order acknowledgement via email as soon as possible detailing the product(s) you have ordered. It is your responsibility to check the order details and advise us immediately of any errors or admissions by emailing at info@thecraftywaves.com.
Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the product(s) ordered.
If we cannot accept your order we will inform you of this promptly in writing by email. This may occur for any one or more of the following reasons:-
Where goods are no longer available.
The identification of pricing or other error in the order.
Where we cannot obtain authorisation for your payment.
Prices
It may be necessary to change product prices from time to time and are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Product prices includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website. Any product price changes will be updated on our website as soon as possible .
Any offer, including discount codes and sales, cannot be used in conjunction with any other offer or promotion. Please note we only offer free delivery on orders above ₹500.
For orders below ₹500 , an additional charge of ₹49 is applicable. Minimum order value is ₹99.
Payment and security
All payments must be received by us prior to shipping unless the order is placed by using Cash on delivery (COD) payment mode. Currently we are not accepting cash on Delivery at the moment. However We are trying to activate COD orders very soon. We currently accept payment by credit card, debit card, Google pay, mobile payments.
We are committed to ensuring that your information is secure in so far as it is in our power to do so. Please see our Privacy Policy for more details on the Website privacy and security.
Shipping and Delivery
We arrange the shipment of the products to you once your order has been placed.Please note that once the order has been placed it cannot be cancelled . However if you still have any queries, you can contact us via email at info@thecraftywaves.com as soon as possible. We will make sure to assist you in every way possible.
We will try to deliver your order within 3-4 working days .
These delivery times are approximate and whilst we will do our utmost to ensure your order reaches you within these timelines, they cannot be guaranteed and there may be occasions where factors outside our control can affect delivery times. We cannot accept liability or costs incurred due to failed or delayed deliveries that are caused by third parties or circumstances that are beyond our control.
Delivery will be to the address(es) you have specified in your order. If any of these details are incorrect, we cannot be liable for any delays.
Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you.
Return
We very much hope that you will be delighted with any product(s) you order from us, but in case you wish to return the product you can contact us. You can do this via email at info@thecraftywaves.com and submit pictures of the same.
After contacting us, you must return goods in an unused state complete with any packaging and we will refund you the amount paid for your order.
In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services. Please note that the return courier charges are to be borne by the customer. Upon recieving the return and following all verification process, the refund will be issued into the original payment mode within 3 business days.
Changes and Cancellation
Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.
We reserve the right to refuse or cancel any order placed for a product due to any of the below reasons:
•Technical issues related to pricing information.
•Non-availability of the product(s).
•Payment problem identified by Fraud Detection Department.
This shall be regardless of whether the order has been confirmed and/or payment been received. 100% payment shall be refunded and the User shall be informed of the same.
We will contact you if all or a part of your order is cancelled or if additional information is required to accept your order.
Product Descriptions
We take great care to ensure that all product details, prices and images are correct on the Website. Whilst all reasonable efforts have been made to portray our product(s) accurately, variations may occur and we cannot guarantee that any given image will reflect the full design options related to that product. All measurements are approximate and product colour(s) can differ slightly from those displayed on your computer screen. In addition, due to the personalised nature of many of our product(s), variations may occur when we make them (for example the amount of personalised text or size of text on a product).
License and Website Access
The Crafty Waves.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.thecraftywaves.com
No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.
No duplication: This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written consent of www.thecraftywaves.com
No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information ( including images, text, page layout, or form) of www.thecraftywaves.com and its affiliates without the express written consent.
Metatags: You may not use any metatags or any other ‘hidden text’ utilizing thecraftywaves.com name or trademarks without the express written consent of the same. Any unauthorized use terminates the permission or license granted by www.thecraftywaves.com.
Account protection
You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You shall be responsible for all activities that occur under your account or password.
Events Beyond Our Control
We will not be held responsible for any delay or failure to comply with our obligations under these terms and conditions if the delay or failure is caused by circumstances beyond our control.
Entire Agreement
These terms and conditions including the documents / Website sections referred to in them constitute the entire agreement between you and us relating to the use of this website (and the ordering of products) and cancels and supersedes all prior representations, understandings and agreements between you and us whether verbal or written. Any changes to these terms and conditions must be in writing and signed by both parties.
Site Policies, Modification and Changes
We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.
Intellectual Property Rights
The Crafty Waves name and logo are registered trademarks. Unless otherwise stated, all rights including copyright, design rights and other intellectual property rights for all material on this Website is owned by Thecraftywaves.com. Any use of the Website, its contents, images or designs (including reproduction, copying, modification or distribution) for commercial use is strictly prohibited unless you have prior written permission from us.
Copyright Protection: All content included on this site unless stated, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of www.thecraftywaves.com or its affiliate sites and protected by the Indian Copyright law. The compilation of all the content on this site is the exclusive property of www.thecraftywaves.com and protected by Indian Copyright law.
Trademarks:
Protected Marks: The Crafty Waves, www.thecraftywaves.com, & design, products, and other marks( unless stated) indicated on www.thecraftywaves.com website are registered trademarks of www.thecraftywaves.com
Protected Graphics: All www.thecraftywaves.com graphics, logos, page headers, button icons, scripts and service names are trademarks of the Crafty Waves and belong to the same . Our trademarks and trade dress may not be used in connections with any product or service that is not of www.thecraftywaves.com. All other trademarks not owned by www.thecraftywaves.com or its affiliates that appear on www.thecraftywaves.com or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, associated with www.thecraftywaves.com or its affiliates.
Liability And Disclaimers
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products.
We shall not be liable for any indirect losses you may suffer, including any loss of profit, income or anticipated savings arising from product(s) we have supplied or as a result of failure to comply with these terms and conditions or our negligence. Save that our liability in respect of any death or personal injury caused by our negligence (or that of our servants, agents or employees) shall not in any way be restricted.
We endeavor to ensure all information on our Website is correct; however, we make no warranties, whether express or implied as to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranty that it will meet your requirements, be fully functional or reliable. While we make every effort to ensure that the site or server that makes this Website available is free of viruses or bugs, we make no guarantee that this is the case, and we will not be liable for any damage to computer or electronic equipment that arises in connection with your use of our Website or any loss of content or material uploaded or transmitted through the Website.
Terms Of Use
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. We reserve the right to modify or withdraw this Website or any part of it at any time.
Law And Jurisdiction
These terms and conditions shall be governed by and construed only in accordance with the laws of India.
Feedback
All feedback is welcome so please let us know if there is anything we can do to make our service even better. You can contact us via email at info@thecraftywaves.com
Thank you for taking the time to read these terms and conditions.